Company: THE/STUDIO (https://www.thestudio.com/)

Location: Remote (Based in China)

Contract Type: Independent Contractor

Monthly Compensation: Starting at 7,000 RMB (Commensurate with experience)

👋 About Us

At THE/STUDIO, our vision is to empower individuals, regardless of their expertise, to unleash their creativity and bring their unique ideas to life through the production of custom products. We are committed to delivering top-quality customized products that not only exceed expectations but also provide a seamless and awe-inspiring experience via our exceptional team and AI-integrated systems. By shouldering the manufacturing burdens, we liberate our customers to focus on their true passions, driving them towards remarkable success and fulfillment. Together, we turn dreams into tangible realities and shape a world where creativity knows no bounds.

Our headquarters are in Los Angeles, California, but we are a truly global company with team-members across the U.S., Europe, South America, Africa, and Asia/Pacific. We have gone to a fully remote working platform so that we can attract the world’s best talent.

All roles at THE/STUDIO are 100% remote from anywhere in the world, as long as you have all your tools and a fast, stable internet connection!

We know that some applicants will not meet all the requirements, so we encourage you to apply anyway so we can determine if something else might be a good fit!

The Role

We are looking for a highly organized Product Specialist based in China to lead our end-to-end supply chain operations. In this remote role, you will be the primary bridge between our global requirements and local manufacturing. You will manage the entire order lifecycle: from initial sampling to final shipment, ensuring our production partners meet strict quality and timing benchmarks.

Key Responsibilities

• End-to-End Order Management: Direct the full process for samples and bulk production. This includes tracking manufacturing schedules, coordinating logistics, and ensuring "on-time, in-full" delivery.

• Strategic Coordination: Proactively communicate with production, QC, and logistics teams to identify and resolve potential bottlenecks (e.g., raw material shortages or quality deviations) before they impact the timeline.

• Vendor & Cost Management: Oversee daily supplier relations and qualifications. You will be responsible for multi-channel sourcing, price negotiations, and rigorous cost control to ensure maximum value.

• Customer Service Excellence: Act as a responsive point of contact for order updates, handling any changes, claims, or after-sales inquiries with professional precision.

Job Requirements

• Education: Bachelor’s degree preferred; backgrounds in International Trade or Business English are ideal.

• Language: CET-4 or higher. Strong written English is mandatory for email and reporting; verbal fluency is a major plus for internal meetings.

• Experience: We welcome high-potential fresh graduates. Preference is given to those with 1–2 years of experience in foreign trade (外贸跟单) or supply chain coordination. Practical experience in merchandising for the apparel and accessories industry will be a major plus.

• Tools: Proficiency in Microsoft Office (Excel) and experience with ERP systems.

• Soft Skills: As this is a remote position, you must demonstrate exceptional self-discipline, time management, and the ability to drive cross-departmental results without direct supervision.

岗位描述 (中文版)

职位名称： 产品专员 (供应链/外贸跟单)

工作地点： 远程 (中国境内)

职位性质： 独立合同工

月薪范围： 7,000 RMB 起 (根据经验可议)

岗位职责

1. 订单全流程管理: 负责从样品开发、大货确认到产线跟进、出货安排及售后维护的全链路管理，确保准时保质交付。

2. 跨部门高效协同: 与生产、质检、物流及财务部门紧密对接。预判并解决生产中的交期延误或质量异常等风险。

3. 供应商开发与维系: 负责合作供应商的日常沟通与资质审核；开展多渠道询价、比价及议价工作，严格把控生产成本。

4. 客户关系管理: 及时响应订单变更，专业处理客户投诉及索赔事宜，确保客户满意度。

任职要求

1. 学历背景: 大专及以上学历，国际贸易、商务英语相关专业优先。

2. 语言能力: 英语四级以上，具备优秀的英文函电处理能力。

3. 工作经验: 可接收优秀应届毕业生；有外贸跟单或相关行业经验者优先。

4. 技术工具: 熟练使用 Office 办公软件（尤其是 Excel）及 ERP 系统。

核心素质: 具备极强的责任心和抗压能力；能在远程办公环境下保持高度自律，具备出色的沟通协调与问题解决意识。


💡THE/STUDIO’s Company Values

• Intellectually curious - possesses a natural disposition and comfort to ask questions, challenge the status quo, and a desire to ‘get to the bottom of things’ if they see something not quite right

• Self-motivated with a meaningful reason to deliver excellence

• Good communication skills that enhance collaboration, minimize misunderstandings, and at a frequency that is appropriate for a remote team

• Radical candor - Coachable, accepting of constructive negative feedback and willing to provide constructive negative feedback where applicable

• Operates with a level of urgency - values immediate action where prudent, enables quick decision-making, swift problem-solving, and seizing opportunities in a dynamic business environment

• Natural customer centricity - has an affinity to always start their train of thought or analysis with the customer’s perspective, bias towards talking to the customer to understand them

• Results-driven - focuses on achieving and exceeding measurable objectives
  

🔎 Our Typical Hiring Process

1. Submit an application. IMPORTANT: Please submit your resume/CV in English

2. Initial Chat with Global Recruiter

3. Hiring Manager Interview

4. Assessment/Case Study - if applicable

5. Final Interview

6. Reference Check

Note that every role is different, so the process may vary depending on the requirements of the role. Please note that due to the volume of applications we receive, we may not be able to provide feedback to all applications.

At THE/STUDIO, we know that our Company's strength lies in the diversity of our team. THE/STUDIO is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal opportunities for all applicants and individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation.